Legal

Terms and Conditions

Last updated: September 4, 2026

These Terms and Conditions govern your use of the website operated by Caseload Growth LLC ("Caseload Growth," "we," "us," or "our"). By using this website or submitting a form on it, you agree to these terms. If you do not agree, please do not use the site.

Our services

Caseload Growth LLC provides marketing and patient-acquisition services to private therapy practices in the United States, including advertising management, video production, and related consulting. Information on this website is general in nature and does not constitute an offer, a contract, or a guarantee of results. Any engagement for services is governed by a separate written agreement between Caseload Growth LLC and the client, which controls in the event of any conflict with these terms.

SMS program and messaging use cases

Caseload Growth LLC operates an SMS messaging program for private therapy practice owners who request information from us or become clients. The program sends two categories of message:

  • Account and appointment-related messages — confirmations of scheduled calls, appointment reminders, rescheduling notices, replies to questions you have asked us, and updates about an active engagement.
  • Marketing messages — information about our services, state availability under our territorial exclusivity model, and offers.

You choose which categories you receive. Each is a separate consent checkbox on our form, and you may consent to one, both, or neither. Messages are sent from Caseload Growth LLC and are not sent on behalf of any third party.

By checking a consent box on our website, you agree to receive text messages from Caseload Growth LLC at the phone number you provide. Consent is not a condition of purchase or of receiving any service.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to any message to opt out. Reply HELP for help.
  • You may also opt out by contacting us using the details at the bottom of this page.
  • Mobile carriers are not liable for delayed or undelivered messages.

How we handle your phone number and consent is described in our Privacy Policy.

Age restriction

This website and our services are intended for business owners and are restricted to individuals who are at least 18 years of age. By using this website, submitting a form, or consenting to receive text messages, you represent that you are 18 or older. We do not knowingly collect information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it.

Acceptable use

You agree not to use this website to do anything unlawful, to submit false or misleading information, to submit another person's contact information without their permission, to attempt to gain unauthorized access to our systems, or to interfere with the operation of the site by any automated or manual means.

Intellectual property

All content on this website — including text, graphics, logos, video, and the Caseload Growth name and marks — is owned by Caseload Growth LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

Third-party links

This website may link to sites we do not operate. We are not responsible for the content, policies, or practices of those sites.

Disclaimer

This website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted or error-free, or that any particular business result will be achieved.

Limitation of liability

To the fullest extent permitted by law, Caseload Growth LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of this website. Our total liability for any claim relating to this website will not exceed one hundred dollars ($100).

Indemnification

You agree to indemnify and hold harmless Caseload Growth LLC and its members, officers, and agents from any claim or demand arising out of your use of this website or your violation of these terms.

Governing law

These terms are governed by the laws of the State of Alabama, without regard to its conflict of law provisions. Any dispute arising under these terms will be brought in the state or federal courts located in Alabama, and you consent to the jurisdiction of those courts.

Changes to these terms

We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms. The "last updated" date above reflects the most recent revision.

Contact us

Questions about these terms can be sent to [email protected] or (251) 283-4786, or mailed to Caseload Growth LLC, 212 W Troy St STE B, Dothan, AL 36303.