Legal

Privacy Policy

Last updated: September 4, 2026

Caseload Growth LLC ("Caseload Growth," "we," "us," or "our") provides marketing and patient-acquisition services to private therapy practices in the United States. This policy explains what information we collect through our website, how we use it, and the choices you have.

Text messaging and your phone number

We do not share or sell mobile phone numbers or SMS consent to third parties or affiliates for marketing purposes. Phone numbers collected for text messaging are used only by Caseload Growth LLC to communicate with you, and are shared only with the messaging service provider that delivers those messages on our behalf.

If you check a consent box on our website, you agree to receive text messages from Caseload Growth LLC at the number you provide. Consent is never required to submit a form or to receive any service from us.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. You may also contact us directly using the details at the bottom of this page.

Information we collect

  • Information you give us on our forms: name, practice name, email address, phone number, and any answers you provide about your practice.
  • Your consent choices, along with the date, time, and page on which you gave them.
  • Standard technical information your browser sends, such as IP address, device type, and pages viewed.

How we use it

  • To respond to your request and follow up about our services.
  • To schedule, confirm, and remind you about calls and appointments.
  • To send marketing communications, where you have consented.
  • To maintain records of consent as required by carrier and regulatory rules.
  • To improve our website and understand how it is used.

How long we keep it

We retain contact information for as long as you remain an active prospect or client, and for a reasonable period afterward for business and legal recordkeeping. Phone numbers and SMS consent records are retained for at least four years after consent is given or withdrawn, in order to demonstrate compliance with applicable messaging regulations. You may request deletion of your information at any time using the contact details below.

Cookies and tracking technologies

Our website uses cookies and similar tracking technologies, including pixels and tags placed by advertising and analytics providers such as Meta and Google. These technologies collect information about how you interact with our site.

  • Essential cookies keep the site working — page navigation, form submission, and security.
  • Analytics cookies help us understand which pages are visited and how the site is used.
  • Advertising cookies and pixels let us measure the performance of our advertising and show relevant ads to people who have visited our site.

You can control or disable cookies through your browser settings. Blocking some cookies may affect how parts of the site function. Most browsers also support a "Do Not Track" signal; because there is no common industry standard for responding to it, our site does not currently respond to those signals.

We do not use cookies or tracking technologies to collect phone numbers or SMS consent. That information is collected only when you enter it on our form.

How we store and protect it

Information is stored in access-controlled business systems operated by Caseload Growth LLC and its service providers. We limit access to personnel who need it to do their work. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Service providers

We use third-party providers to host our website, deliver email and text messages, and manage our customer records. These providers process information solely to perform services for us, under contractual obligations of confidentiality, and are not permitted to use it for their own marketing.

Your choices

  • Reply STOP to any text message to stop receiving texts.
  • Use the unsubscribe link in any marketing email.
  • Contact us to request access to, correction of, or deletion of your information.

Children

Our website and services are directed to business owners and are not intended for anyone under 18. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

Contact us

For any privacy request or question about this policy, contact us at [email protected] or (251) 283-4786, or write to Caseload Growth LLC, 212 W Troy St STE B, Dothan, AL 36303.